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Fair Go Casino Review: Are They a Good Choice for Australians in 2017?

Have you heard of Fair Go Casino?

I wouldn’t blame you if you haven’t. They’re a brand-new casino, having just launched in the first quarter of 2017.

Wait! Before you turn to run away, just know this – they may be a brand-new casino, but they’re owned and operated by an experienced company – Deck Media.

Deck Media’s been around for about a decade. They own several casinos, most of which have a relatively good reputation in the i-gaming industry.

So, if you’re looking for a new casino and you’re in Australia, I suggest you , and read this review to the very end.

For what it’s worth, I really liked reviewing their casino. It’s laid out differently than any casino I’ve reviewed in the past. Fair Go is well organized and super simple to use.

But I know that’s not the type of info that will get you to drop everything and rush over to make a deposit. So, let’s get into what is important – Fair Go’s banking options, promotions and games.

Visit Fair Go Casino

Device Compatibility:

Key Information

• Website – cdk.fairgocasino.com
• Launched in 2016
• Licensed by Curacao Gaming Commission
• Email - [email protected]
• Telephone - 1 800 953 261

Hits & Misses

• Generous Welcome Bonus
• Daily 50% Deposit Bonus
• Good Selection of Games
• Exclusive to Austrailia
• Customer Support Wasn’t Very Helpful

Deposit Methods

What deposit methods can you use?

You can use:

Each option has a min $20 deposit, except for PaySafeCard, which has a $5 min deposit.

What methods can you use to cash out? Are there any fees or limits?

You can use:

The only fees are $50 for the bank transfer. Keep in mind this is on top of any fees your bank may charge you.

As for limits, Neteller and Skrill both have a $50 min cash out. And both the bank transfer and bitcoin options have $100 min cash outs.

What’s interesting here is they only payout with bitcoin, but – according to their website – they don’t let you deposit with bitcoin.

I contacted support to ask about this, but I think Pam must’ve been confused. Because she said bitcoin isn’t available for cash outs.

*I FOLLOWED UP WITH SUPPORT. WILL UPDATE WHEN I GET A RESPONSE.

Last, they have a clause in their terms and conditions that say:

They don’t say what this amount is, though. If it’s anything like Deck Media’s other casinos, my guess is that they’d pay you out at the rate of $2,000 per week.

Who do I contact for support?

If you run into any problems, you can reach out to Fair Go Casino using one of the following options:

PHONE (Australia): 1 800 953 261

EMAIL: [email protected]

LIVE CHAT

I contacted support by email twice to ask about bitcoin, whether they accepted Americans, and what software options they offered.

Both responses took between 2-3 days, which is a bit long. And the answers Pam gave me (she responded to both emails) was the opposite of what I found on their website, except for one, which means somewhere Fair Go is giving us inaccurate information.

On the upside, though, Pam was friendly. That’s always a plus.

Does Fair Go offer a welcome bonus?

Yes, they do.

They have a $1,000 bonus offer. This is spread out over your first 5 deposits. You’ll get a 100% match on any deposit over $20 up to a max $200. Do this 5 times and you’ll collect an extra $1,000.

What is the rollover?

The rollover is 30x the deposit plus bonus. However, playing blackjack, video poker, craps, American roulette, baccarat and other table and non-pokies games will not count.

Is the bonus cashable?

Yes, unlike some of Deck Media’s other properties, all deposit bonuses are cashable at Fair Go. The exception are no deposit bonuses, which have a 5x (the bonus) limit.

Does Fair Go have any other offers?

They have a few. Here are some details.

Get cash back on your losses. Once your balance falls below $1 you can contact support and they’ll hook you up. Your bonus will have a 10x playthrough. But there’s no limit to how much you can cash out.

Deposit at least $20 and get a 50% match bonus up to $200. You can claim this offer every single day. They don’t give a rollover on the offer itself. But if I understand their terms correctly, this is a deposit bonus – which means it should have a 30x (deposit plus bonus) rollover.

That’s it for their additional offers. They have others, including a double comps deal and a new game promo, but these are limited time deals. Chances are they’ll have expired by the time you read this, but will have something new in its place. You’ll want to visit Fair Go to see what those offers are.

What software companies does Fair Go use? Where do their games come from?

Fair Go uses Real Time Gaming (RTG) software.

How many games can you play?

RTG software typically has more than 150+ unique games. Slots makes up around 60-80% of their library.

Which table games can you play?

You can play:

You’ll notice that about 1/3 to 1/2 of these games are blackjack variants. Fair Go has 3 filters you can use to quickly find the games you want to play, too, which include: All, Caribbean and 21 Games.

I played a couple dozen blackjack hands while I was there. Everything operated smoothly and as it should – except for winning money, which I did not do.

What slots titles can I play?

Here’s a short list to give you an idea of they have:

Fair Go offers a mix of 3, 5 and 7-reel classic and video slots, as well as machines with features, bonuses and progressive jackpots.

What video poker games can I play?

They also have most, if not all of these in 3, 10 and 52-hand variants.

What specialty games can I play?

Your options include:

What progressive machines can I play?

These are some of the progressives Fair Go has, as well as the jackpot they had when we reviewed them:

I wouldn’t trust the list they have on their site as to the quantity of progressives they have – which is where I pulled this list. But if you look in the bottom left-hand corner of their site, you’ll see they have several progressives and their jackpots rotating on display. There are many games/jackpots they show that’s not in their main list.

How do you play their games?

They don’t appear to have a download – you play their games from your browser. I briefly played blackjack while reviewing this casino, and everything worked fine.

You can play from the browser of your mobile phone or tablet, too. I checked them out from my iPhone and the site is setup real nice. It’s real easy to navigate. And there are more than 75 games to choose from.

Do we recommend Fair Go Casino?

Usually I’d be hesitant to recommend a brand new casino. But since only the casino’s new – not the parent company, Deck Media – that’s not a problem here.

I’m a fan of their site. I like the simplicity of having a small website that’s easy to navigate and requires no download.

Though, I did find that their setup does get in the way at times. For example, when trying to check out each of their offers, their website is setup to rotate each offer every 10-15 seconds. This made it a slight pain to read the offer and it’s terms.

They only use Real Time Gaming software, too, which isn’t anything to brag about. But considering Australians have access to casinos with other software companies, having Real Time Gaming games may provide a change of pace. And that’s worth something.

My biggest complaint are the inaccuracies in their emails or their website. Someone doesn’t know what they’re talking about, which can cause confusion and doubt in someone who is thinking about signing up.

I wouldn’t mind a few more offers, either. But since they’re a brand-new casino, I expect that they’ll add more offers in the future.

That’s about it.

11 Comments

Macca | 25 Oct 2022
**Withdrawal options are terrible** Let me start by saying the casino games are ok, the bonuses are pretty good... but if you win and want to withdraw money it is the worst gaming site I have ever come across... There are 4 options to withdraw, Bitcoin, Neteller, Skrill and Wire transfer (they will charge you $50 to use this method!). I used Neteller, after the extensive verification process on Fair Go they finally sent my winnings to Neteller... then I had to open and verify an account with Neteller and they have charged me $15 to send the money to my bank account! Awful! Most online casino sites will send money straight back to your card or bank account free of charge...I would recommend going elsewhere...

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Joe | 21 Oct 2022
Won $1000 just bit sketchy asking to fill out this form and want all to many details just want others thoughts ???

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Dave | 20 Oct 2022
they are the biggest scam ever.... they do not pay out.... they don't honour "coupons" ... the rip you off in free game features

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Andrew | 18 Oct 2022
Won $1900 tried to verfiy and withdrawal it , 4 days later still not verified . Live chat wont talk back ,wont reply to emails . Stay away there greedy greedy . If your got a balance lf 0 live chat is instant if your got money in the account no reply . I waited 45mins and still nothing ... scam scam scam stay away

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Joe | 21 Oct 2022 Reply:
Have u got your money did they ask u to fill out the dodgy forms asking for bank details etc.

snappinghoohoo | 13 Oct 2022
on my third depo they took the money out and said the transaction failed. no credit in my acc. they said that it was declined but it was not. took them to keep the money and close my acc straight away.

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bob | 10 Oct 2022
well I won $1200.00......but to withdraw it I need to print out a form, fill it out, photocopy bills n passport n drivers licence etc etc and must be in colour, then email it all to them....basically give them all they need to take over my identity!

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Dillon | 29 Oct 2022 Reply:
Mate that's just standard procedure, 32 Red, Spin Palace & Ruby Fortune(Popular worldwide) had that protocol when it came to your first withdrawal.. It's nothing more than verification of the card owner. I've heard minor talks about this site lately seeing as we've been robbed of all the trustworthy & quality sites, The 50$ charge for withdrawing is a huge turn off, How greedy does a company need to be when the odds are already stacked HEAVILY in their favour.

Brock | 4 Oct 2022
They are not licensed for Australian Use despite their false advertising saying otherwise. They are illegal to use in Australia from the 13th September 2017. They do not respond to emails, and they do not adhere to their own rules. They have a refund clause in their terms and conditions, but they ignore it if you attempt to claim. Spent $1800 and withdraw NOTHING. Playthrough rules can be up to 60x including your deposit! Deposit $20, get a free spins bonus and win $10 with that bonus, you then have to wager up to $1800 total before you can claim any winnings! AVOID AT ALL COST. SCAM SCAM SCAM!!!!

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Katie Will | 2 Oct 2022
You cannot understand how your winning, the graphics is poxy and its a very very bad site because your actual bank can reject Neteller. Dont dont dont use this ... The biggest bloody scam of all time they just wanna get rich. Zero out of ten.

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George | 30 Aug 2022
Don't do it save your money!!!! Another big scam!!! After $100 my biggest win was $2

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