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BitStarz Casino Review for 2019

Say what you want about bitcoin, but there’s one thing no one can doubt – bitcoin has been good for online gambling.

I think the biggest benefit is that it’s allowed some players who couldn’t otherwise gamble online – such as Americans – the ability to gamble online, and without headaches, huge delays, fees… or bounced checks.

Now, the casino we’re talking about today – BitStarz.com – doesn’t accept American players. But that’s okay – everyone else can enjoy the perks of this hybrid (bitcoin + Euro) casino. They have a bunch of games, promotions, banking options and more.

We cover all this in our review below. We recommend you read below if you’re in the neighborhood for a new casino, no matter if your plan is to use fiat or cryptocurrency.

Visit BitStarz

Device Compatibility:

Key Information

• Website – www.bitstarz.com
• Launched in 2014
• Licensed and Regulated in Curacao
• Email - [email protected]

Hit & Misses

• Great Promotions
• Accepts Bitcoin
• Plenty of Games to Choose From
• US Players Not Accepted

Deposit Methods

Who runs BitStarz? How long have they been in business?

BitStarz.com (formally known as BitStars.net) is owned and operated by Direx N.V., a company registered and established under the laws of Curacao.

BitStarz has been around since 2014.

How’s their reputation? What do others think about them?

They have an excellent reputation. Here are a couple examples:

• They have a Deposit Guarantee with ThePogg.com, which means that if you’re treated unfairly by the operator, ThePogg.com will refund your deposits. They’re able to do this because BitStarz has agreed to discuss player complaints with them and not to confiscate funds unless the player clearly breaches their terms.
• They have a 10/10 and are certified at AskGamblers.com. There are only 8 complaints – all but 2 have been resolved. The two that haven’t been resolved were rejected by AskGamblers.com on behalf of the operator. They have 141 player reviews with an average player rating of 8.6.
• They have an 8/10 at CasinoListings.com. They conclude their review by saying:

BitStarz even encourages you to go to ThePogg.com and/or AskGamblers.com whenever you have a complaint.

• Surprisingly, they’re not endorsed at the WizardOfOdds.com. But they have a 4.4/5 rating at their sister portal, LatestCasinoBonuses.com.

They’re not accredited at Casinomeister.com, either. But it seems like the major hang-up there is that BitStarz accepts/uses bitcoin – something many people have mixed feelings about.

But if you don’t have a problem with that – or, you prefer it – it looks like BitStarz is the casino to join according to all the other review portals we trust.

Who can play at BitStarz?

If you are a player from any of the following you will not be able to play for real money at BitStarz:

What’s more is that there are several software providers and/or individual games that are prohibited to players in specific countries. You can check what those are on their terms page.

How do you contact support?

You can reach out to BitStarz through:

EMAIL: [email protected]

LIVE CHAT

What banking options does BitStarz accept?

Here are the deposit options they accept, along with any applicable fees and limits.

Most limits are between $20 and $4,000, except for a few that are $5 on the low side, and the exceptions posted above.

The deposit fees suck, but it looks like it’s about the same as what you’d find elsewhere (that charges them).

The upside is that they don’t charge fees for just about any cash out option, as you’ll see in the next section.

You can use the following options to cash out your winnings:

Limits range from $5 to $4,000, though some options have a slightly higher minimum. You can see all their banking options on their website under banking.

If you win more than 20 Bitcoins or $15,000, BitStarz says they “reserve the right to divide the pay out into monthly installments of 20 BTC or €15,000 until the full amount is paid out.” This suck; but at least it’s a relatively high amount. They also say they may make exceptions for higher level VIP members and/or players who win a progressive jackpot.

The point – make sure you read and understand their terms before you claim an offer.

Do they offer a welcome bonus? What are their terms?

They have a couple of offers for first time customers.

The first is their no deposit offer. You get 20 free spins, and all you got to do is sign up. The max you can win (and cash out) from this offer is $100 or 50 mBTC. The playthrough on this offer is 40x the bonus.

The next offer is their First Deposit bonus. They’ll match your deposit 100% up to $100 or 1 BTC. You’ll also get 180 free spins for the Boomanji, Fruit Zen or Starburst slot machine.

The first 20 spins are credited 23 hours after your first deposit. Then you’ll get another 20 twenty-four hours later. This goes on for 9 days until you get all 180 spins.

The playthrough on this offer is 40x. This applies to (most) slot machines. All other games will vary – you’ll want to read their terms as there are several games or game types that won’t contribute 100%.

The max bet is $5 or 25 mBTC.

What additional offers or perks can you claim?

They do – there are several additional offers you can claim. The following are details behind all their evergreen offers.

• Second Deposit Offer – Get a 50% match bonus up to $100 or 1 BTC
• Third Deposit Offer – Get a 50% match bonus up to $200 or 2 BTC
• Fourth Deposit Offer – Get a 100% match bonus up to $100 or 1 BTC
• Rook’s Double Cash – Play Rook’s Revenge. BitStarz will double your win when you land 5 red mask symbols on a horizontal row.
• Extra Wars – Get extra rewards every 3 days by playing games from their “providers of the month.” The players with the highest turnover will get a piece of a $1,000 prize pool.
• Table Wars – Play table games and you can win up to $500 every week from their leader-board-style tournament. The total prize pool is $1,000, and you can get a piece of it… if you place high enough.

You can see the leader-board on their website under tournament.

• 50% Reload Bonus – Every Monday you can get a 50% match bonus up to $50 or 250 mBTC
• Free Spins Wednesday – Make a deposit on Wednesday and wager the same amount before midnight. Do that and you’ll get 20 free spins for deposits of $30/30mBTC or higher, or 80 free spins on deposits of $150/150mBTC or higher

That wraps it up for their offers. They got a nice mix of reload bonuses, free spins and leaderboard promotions. More than that, their base playthrough (40x) is reasonable.

One Last Thing (About Their [Bonus] Terms)

One thing I noticed going through their terms is they have a clause where you run the risk of losing any of your bonus money and/or winnings if you only deposit when a bonus is available, and make several deposits in a row.

They want you to make a deposit without a bonus attached at least 20% of the time – 1 in every 5 deposits.

I’m not sure how I feel about this, since casino games and promotions are always weighted in the casino’s favor. Why do they care why or when you make a deposit?

I point this out, though, because you don’t want to run into a situation where you lose your (bonus) winnings and you can’t quite figure out why.

Just make sure you make a regular deposit now and then and you should be okay.

What software providers does BitStarz work with? What kinds of games can you play?

They work with several top-notch software companies. For example:

They say they have more than 850 games (though, as you’re about to learn, 100% of their games aren’t always available to each player).

One company they also work with is BetSoft. I used to tout BetSoft whenever they popped up in a casino I was reviewing. They have lots of fun and entertaining 3D slots. I’ve played several of them for free.

However, about a year ago they made the news for failing to pay out a progressive jackpot win. I’ve talked about this in other reviews before and don’t want to repeat myself here. Just know that there might be a slightly higher risk playing their games – especially progressive jackpots – compared to games from the other providers.

I’m actually surprised ThePogg.com didn’t say as much in their review. But maybe since BitStarz has their ‘Deposit Guarantee,’ any potential risk is reduced.

Anyway, there are so many games here that you could totally avoid BetSoft’s games and still have plenty to play. BitStarz offers slots, table games, video poker, jackpot games and live dealer games.

They offer provably fair games (LINK TO PROVABLY FAIR PAGE HERE), too – I noticed it when I played a quick hand of Let It Ride. They also have a page that explains what it is, how it works, etc.

One last thing – you may not see all the games they have to offer. I noticed that when I reviewed their games, that many of them aren’t shown to players from prohibited countries, which varies from software provider to software provider. I managed to discover TONS more game options when I launched my VPN. So, that’s just something to keep in mind if you don’t see some of the games we list in the next section.

What are some examples of casino games you can play?

Here are some of the game titles we pulled from their website.

They offer a pretty solid selection of games overall There are very few high stakes or multi-hand variants, which leaves room for totally unique titles. This gives players more variety overall, which I’m a big fan of.

One thing I noticed is they lumped in their few video poker games in with their table games. I’m not a huge fan of this for a couple of reasons.

One, most casinos place them in their own category. That’s what users are used to, so anything else that’s not totally obvious is confusing. To me, anyway.

Two, they don’t offer many video poker games. This is a bit disappointing, and probably the only thing I would change. And I found this to be the case even after browsing their casino on my VPN.

• Classic Baccarat (Asian)
• LED Baccarat
• Multiplay Baccarat
• Baccarat VIP
• Sicbo
• Dragon Tiger

I think it’s great they have live dealer games. I also like how they have Sicbo and Dragon Tiger – two games not found in many live dealer casinos.

I got nothing to add here. There’s a great blend of slots here including:

• Licensed titles around movies, TV shows, people, etc
• Progressive slots
• Slots with features and bonus rounds
• Slots revolving around themes like food, animals, money, sports, horror, and lots more

You’ll find plenty to do here.

That wraps our examples of their games. They have an excellent selection overall, especially if you can access most, if not all of their game library.

Something I noticed while there is that if you’re unsure of what game you want to play in a particular category, they have a ‘Feeling Lucky’ button that, if pressed, will choose a game for you at random.

Another thing I noticed is that you can filter their games based on type, but you can also filter games based on software provider. This is a quick way to find games from providers you know you like, as well as a fast way to see what software providers aren’t available to players in your area.

What devices is their casino compatible with? Do they have a mobile casino?

They offer an instant play (browser) casino only. This means that Windows, Mac and Linux users should have no problems playing here.

That also means they’re mobile compatible. iOS and Android users should have no problem, and considering some of the software providers they work with (bitcoin related), there’s a good chance that newer generation Blackberry and Windows phone and tablet users can find a game or three to play as well.

I also found their mobile site – they have a link at the bottom of their desktop casino. So, you can take a look at it before you go there from your mobile device, if you want.

What do we think of BitStarz? Do we recommend them to our readers?

It sucks that some games are unavailable, but that’s not BitStarz’ fault. That’s up to the software providers, which BitStarz has to comply with if they want to offer their games.

They have several promotions, too, which is great news. Not only that, but I think their 40x playthrough is very reasonable. I think it sucks they have a small limit on what you can cash out from free spins, but that’s the extent of my complaints there.

It sounds like most other 3^rd party review sites like them to. They’ve given BitStarz excellent, if not perfect scores. I found few complaints overall.

It’s hard to argue with all that. If you’re looking for a new casino to join, and specifically one that accepts bitcoin, I don’t think you have to look any farther than BitStarz.

8 Comments

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Mohammad rony | 26 Apr 2023
Bitstarz scammed my money

Reply

Robin B | 11 Nov 2022
Stay away from this casino. When depositing funds everything goes well, fast and easy all the time. BUT, when you want to cashout when you have finally won they always seem to have an excuse to deny your withdrawal. Never had so much problems with an online casino as with Bitstarz. Also even if you do play make sure you read their bonus rules as not all bonuses have the same rules and most of the time you can win a maximum of 20/30 usd with your bonus money... It is a very misleading site, close to being a scam. Definately advise everybody to not play at this casino! Your Comment

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MikeyBB | 19 Aug 2022
One of the best sites for sloits games that pay out regularly in a very professional and well run casino. Keeps me coming back!

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Victor Riera | 30 Aug 2022 Reply:
Buenas Disculpe me gane hoy 20$ con los 20 free spin me podria ayudar en como retirarlos que debo hacer yu si es segura esta pagina disculpe las molestias se que es poco pero quiero hacer una prueba antes de invertir mas

Olliewallie | 11 Jul 2023
Bunch of scumbags. Stay away from this casino.

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Richard Kuzma | 20 Jun 2023
One of the first casinos to take advantage of the BTC bubble and a good one. BTC withdrawals are quick and easy here. They push so many promos at you and after you sign up you are sent all of them which is good. Your BTC deposit is also guaranteed as well which is amazing in this industry.

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M | 1 May 2023
I played from us with bitcoin and withdrew 4times just can't deposit usd

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Tom | 17 Dec 2022
This summer I won about 3500SEK, then I wrote with support and they removed my winnings and said I only had access to about 1500SEK but I did not have access to verify my ID because I have been homeless for 4 years and have explained it to support then. I never managed to get the money out then. By then I logged in and had a sum of 50mBTC (8000SEK) and I demanded support and they said I could try to verify me again and had to deposit 200SEK to get the money out. Then suddenly it had been removed to 25mBTC (4000SEK) at the moment. I logged in today and wrote to support, and suddenly they had SEND again to 5mBTC (97 $) (800sek ~) But how are they going to change my amount all the time if bitcoin is a mobile currency, and I was entitled to $ 200 from the beginning this summer and only for bitcoin increased, I only get 700kr? There is something that does not match

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